Privacy Policy

1. Introduction

Welcome to Gosocialz. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (bio, brand voice, website, social media platforms)
• Content you create, including posts, drafts, and scheduled content
• Payment information (processed securely through third-party payment processors)
• Communications with us (support requests, feedback)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect and defend our rights or property
• With service providers who assist us in operating our platform (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability (receive your data in a structured format)

7. How to Delete Your Data

You can permanently delete your account and all associated data at any time from within the app: go to Account Settings, scroll to the Danger Zone section, and select Delete Account. This immediately and permanently deletes your account, profile, posts, drafts, designs, connected social account credentials, and brand knowledge, and cancels any active subscription. This action cannot be undone.

If you are unable to access your account, you can instead request deletion by emailing support@gosocialz.com with the subject line "Data Deletion Request" from your registered account email address, and we will process the deletion on your behalf.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@gosocialz.com